Effective as of October 2, 2013
What Information Does BenefitNext Collect?
PLEASE NOTE: THE TYPE OF DATA COLLECTED BY BENEFITNEXT WILL VARY WITH THE FUNCTIONALITY OFFERED BY THE SITE AND YOUR USE OF THE SITE. MOREOVER, CERTAIN DATA SUBMISSION IS VOLUNTARY. Below, we provide specific examples of the types of PII BenefitNext may collect through the Site.
Contact Information: BenefitNext may request or require contact information, such as your name, address, phone number, facsimile number, and e-mail address.
Demographic Information: BenefitNext may collect and compile demographic and general employment or profile data,such as date of birth, hours worked, health plan coverage status, salary, or number of dependents.
Transactional Information: BenefitNext may create and maintain a database of aggregated information about the transactions on the Site (e.g., tool or feature (and related database) utilization, registration information, and activity, navigation, or contentselection data).
Financial Information: BenefitNext may use credit card account information to facilitate payment.
Technical Information: BenefitNext may also collect Internet Protocol (IP) addresses from all users of our Site as well as the date and time of access and the Web page(s) accessed. BenefitNext may also catalog your log-in information and the type of computer, browser, or operating system used by the user.
How Does BenefitNext Use that Information?
To operate the Site and provide certain of its features, tools, and functionality (including any online solution offered by BenefitNext) and otherwise improve the quality of the information, solutions, and services BenefitNext offers to you, BenefitNext collects various PII (as described above) from different parts of its Site. BenefitNext gathers most information during the registration or content submission processes it utilizes to allow for and to enable use of the Site and certain other software, solutions, information, and/or services, namely, the BenefitNext online solution. But, BenefitNext may collect or request PII at other times, including, but not limited to, when reporting on operation of the Site, when you report a problem with the Site, when you complete survey forms, when you sign up for product or event opportunities through the Site, and when you request to receive communications from BenefitNext.
Below, is more detail on how BenefitNext uses your PII.
Contact Information: BenefitNext may use your contact information in connection with the provision of its products, solutions, services, and content, including such services or online software applications related to or enabling submission or storage of your PII, and to enable you to participate in the Site’s activities, applications, promotions, and offerings. BenefitNext may also use your contact information to facilitate registration for a particular product, service, or solution, to advertise its services, to create a personalized experience for you, to provide you with news and information, to contact you regarding a survey, and to get in touch with you when necessary with respect to transactions conducted through the Site, material changes in our Site’s policies and agreements, new products or services BenefitNext may offer, or otherwise. In addition, we may supplement the PII collected from you with information about you from other sources, such as from BenefitNext’s business partners or
clients, who may be your employer, or engage in cross-border transfers of PII in order to provide or enhance our ability to provide or advertise our services and/or the services of others and to otherwise tailor the Site. We also share your contact information with BenefitNext’s agents, contractors, and business partners, as is necessary to provide or improve our products, services or online solutions, including any services for storage of PII or support of systems processing PII, and to allow for the on-line registration for products or services, the online provision of software applications, and for other internal business purposes.
Demographic Information: BenefitNext may use demographic information for marketing, administrative, management, and monitoring purposes in order to continue to provide or improve the Site and its solution, product, or service offerings. In addition, BenefitNext may share, license, and/or sell survey results and aggregated demographic data collected through the Site with its affiliates, business partners, the general public, the news media, and with the U.S. Government and state governments, not only as may be required by law, but also for advertising purposes, for release to third parties, and to participate in government programs and initiatives. But, such survey or aggregated information will not identify any particular user.
Transactional Information: BenefitNext may use transactional information for marketing, administrative, and support purposes in order to continue to provide or improve the Site and its solution, product, or service offerings and may also share, license, and/or sell transactional data on an aggregated basis, which will not identify any particular user, with advertisers or other third parties, including our business partners, for business purposes.
Financial Information: BenefitNext may use credit card or online payment information to process payments for products, programs, or services on the Site. But, BenefitNext does not store your credit card information.
Technical Information: BenefitNext may use technical information, such as your IP address or browser type, to help diagnose problems with our servers, analyze Site usage trends, track user movements on the Site, and to otherwise manage and monitor our Site.
Legal Action: BenefitNext may disclose PII when legally required to do so in accordance with subpoenas, government requests or regulations, or legal proceedings. We may also disclose PII to protect against misuse or unauthorized use of the Site or as is otherwise required to limit legal liability, protect or defend our rights, property, or interests, or protect the safety, rights, or property of other end users or customers.
What About External or Third Party Web Sites?
What About Security & Data Integrity?
As is appropriate for the nature of PII collected and stored by BenefitNext, the Site has industry standard security measures or safeguards in place to protect against the loss, misuse, and alteration of the information under BenefitNext’s control. BenefitNext will also use commercially reasonable efforts to preserve data in its original form to the extent possible and as consistent with any processing that is directed by you or necessary for BenefitNext to provide the Site or its related solutions or services. Although BenefitNext has endeavored to create a secure and reliable Site, however, the confidentiality of any communication or material transmitted via the Internet cannot be 100% guaranteed. Accordingly, you should consider carefully if you want to submit sensitive information via the Internet. BenefitNext urges you to take every precaution to protect your PII when on-line.
What About “Opting-Out” of Data Collection and Use?
The collection, use, and sharing of your PII is necessary for BenefitNext to provide certain features, products, applications, and services and to operate the Site. For example, all users who register for or subscribe to the BenefitNext online solutions, register for an event, program, seminar, or training, and/or seek to receive information or newsletters from BenefitNext will need to agree to BenefitNext’s use and collection of PII. Once registered, BenefitNext maintains your information so long as you are registered as a user and/or for BenefitNext’s services at the Site. But, certain of BenefitNext’s other programs are completely voluntary and as you are otherwise permitted to browse through and access the non-restricted areas of the Site, you can decide on your own if you wish to provide your PII or opt-out of doing so. For example, if BenefitNext conducts a survey, you do not have to participate unless you agree to do so.
BenefitNext also provides you with the opportunity to opt-out of certain BenefitNext business practices where your PII may be used. Specifically, users my opt-out of including the PII they provide to BenefitNext in connection with the following activities: (i) inclusion in user postal mailings, (ii) e-mail communications sent by BenefitNext, (iii) facsimile communications sent by BenefitNext, (iv) particular advertisements, and (v) certain sharing arrangements with BenefitNext’s business partners.
What About Correcting, Deleting, or Updating Information?
At any time, you may go to the Site and your account (using your username and password) to correct, modify, or delete the information you provide to BenefitNext through the Site, namely, your household income, dependent adults name and DOB, and the number of dependents you have under the age of 21. In addition to the ability to make direct changes to the information stored in connection with your user/user profile. Moreover, when you cease to use BenefitNext’s services or no longer wish to be included in BenefitNext database, you may contact BenefitNext at firstname.lastname@example.org to request to have your information removed from our database. In the event that BenefitNext receives such a request or change, BenefitNext may require you to confirm or verify any change to your record. Please note, however, that the collection and uses of certain PII is necessary to provide certain solutions orservices through the Site and the deletion of such necessary information, e.g., an e-mail address,
may render a particularsolution orservice or BenefitNext’s ability to provide it inoperable.
California Residents: Companies that collect PII from California residents and disclose such information to third parties (including affiliated entities) for marketing purposes must, in response to a request by a consumer, either (1) provide a list detailing the categories of information shared and the entities to which such information was provided, or (2) provide a mechanism by which a consumer may opt-out of having his or her information shared with third parties. BenefitNext has elected the second option, and you may request that your PII not be shared with third parties by sending your request, including your full name, email address and postal address to BenefitNext, 9990 Coconut Rd, Suite 310, Bonita Springs, FL 34135. California residents are also entitled to know that they may file grievances and complaints with California Department of Consumer Affairs, 400 R Street, Suite 1080, Sacramento, CA 95814; or by phone at 916-445-1254 or 800-952-5210; or by email to email@example.com.
What About Children?
BenefitNext cares about the safety of children on its Site and encourages parents and guardians to monitor their children’s use of the Internet. Although the Site is suitable for a general audience, the Site is intended for use only by users who are over 18 years of age. Accordingly, BenefitNext does not knowingly solicit PII from children or send them requests for personal information. If you become aware that your child has provided PII to BenefitNext, please contact BenefitNext immediately so that such information can be deleted and BenefitNext otherwise discontinues any further services provided to such child.
What About Governing Law?
What About Any Other Questions?